Contact us and more...

If you have already booked and not travelled yet and are seeking further information or have any questions regarding our holidays or flights, you'll find a full range of answers at your fingertips NOW in our help & FAQ section.

If your booking was made in one of our going places stores then you will need to visit a store to make any changes to your holiday.

If you would like to amend your online booking, add or remove any holiday extras or just want some information about your holiday booking then please contact our Customer Services team who can assist you.

Pre-Travel Services are open:
Mon-Sat: 8:30am - 5:30pm
Closed: Sundays

Please note that only the named lead passenger can make any changes to an existing booking
By email – cruisestorecustomerservices@mytravel.co.uk
By phone – 0871 664 7654

Medical Requirements - all bookings For your medical airport requirements or to advise your booking agent of any medical needs and generally ensure that less mobile customers have a happy trouble-free holiday, please call 0871 664 7654